Virtual library and knowledge services

Event details

Friday 13 March 2020 10:00

Virtual library and knowledge services

Type Webinar
Venue Your desk
Start 13 Mar 2020 10:00
End 29 May 2020 11:30
Organiser Verseone Admin
Email chris.mounsey@verseone.com
Places 100

Details

Virtual library and knowledge services

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Provide your team with the information they need to deliver digitally-empowered Knowledge Services, with Vocoll. Exemplar virtual library solutions - built for the new normal.

In this free webinar we’ll cover:

Virtual support for Library and Knowledge Service Users with specific needs - Vocoll provides users with an easy and secure avenue to provide impeccable knowledge and library services remotely.
A smoother experience for clinicians accessing information - internal staff collaboration means clinicians rapidly receive accurate information via a single point of contact at the trust, from anywhere.
Remain agile to changes in policy and social distancing measures - ease of communication and document distribution means staff can be signposted to services and/or distancing protocols properly and efficiently.
Automation from the digital assistant - take care of time-consuming FAQs and allow staff to focus on the users that require them more urgently with automatic responses as standard.
Triage provision - question categories and traffic light triaging empower staff to prioritise queries and improve departmental efficiency.
Accurate reporting – Run reports that allow you to track interaction data and be proactive in solving problems and assigning human resources.
Knowledge base collaboration - every service using Vocoll evolves and improves over time through collaboration and support from other trusts.

Vocoll for NHS is totally secure, Cloud-based and optimised for Microsoft Azure - with no need for ANY specialist IT skills or environment.

Virtual library and knowledge services

Virtual library and knowledge services

Event details

Virtual library and knowledge services

Details

Virtual library and knowledge services

Meet at…

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Customer Success Stories

Vocoll NHS in action

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