CAMHS Case Studies

  1. Northamptonshire Healthcare NHS Foundation Trust

    Northamptonshire Healthcare NHS Foundation Trust increase engagement whilst further supporting their 0-19 community and child and adolescent mental health (CAMHS) services by deploying Vocoll Live Support

Vocoll for CAMHS Supporting the nation's mental health

With the focus on mental health at the forefront of the NHS Long Term Plan, delivery of CAMHS services has more focus than ever.

Vocoll for CAMHS focuses on encouraging people to seek help, whilst minimising the common feeling of stigma attached to seeking help.

The Vocoll NHS CAMHS online platform is accessible to everyone all of the time and can be used to perform swift initial triaging, share relevant documents and self-help guides to patients; quickly, efficiently and anonymously.

Delivering mental health services sensitively

Delivering mental health services sensitively

Support and advice Delivering mental health services sensitively

Vocoll for CAMHS is an out-of-box solution that helps CAMHS teams to facilitate the reduction in numbers of people falling victim to mental health issues, aiding in the location of those in crisis and reducing serious case incidents.

With a focus on anonymity, Vocoll for CAMHS is encouraging young people and their parents to seek advice as early as possible and the built-in geolocation feature enables service teams to act swiftly in the event of a possible crisis.

See how Vocoll could help your Trust to enhance CAMHS delivery

Vocoll Interaction Features

Headline features for digital interaction

Streams

Streams

Give your teams the ability to handle multiple chat streams at once.

Groups

Groups

Create groups of people and set privacy to keep communications secure.

Teams

Teams

Create and customise as many teams as you require.

Media library

Media library

Share rich media from a secure shared library. Add to your library simply by dragging and dropping images onto your Live Interactions.

Omni-device

Omni-device

Any device, anywhere. Your visitors and teams are mobile, so your Live Interactions should too. Accessible on desktop, tablet or smartphone—and omni-device synchronisation means conversations are never lost.

Security & privacy

Security & privacy

Conversations are securely encrypted with the same security protocol as online banks—and all data is stored within the UK.

Reports

Reports

Create reports on how your teams and staff are doing. View stats on timeouts, abandoned calls, resolutions, closure times, closed interactions, interactions by category and more.

Categories

Categories

Create and set categories for calls so that you can understand what people are calling for in reports. Re-organise mid-call, or at the end if required.

Vocoll NHS in action

  1. COVID-19

    We are doing our bit during the current COVID-19 crisis. Free and special deals on Vocoll licences.

  2. Maternity

    See how Vocoll is helping out in Maternity across the NHS.

  3. CAMHS

    See how Vocoll is helping out in mental health across the NHS.

  4. Patient Advice & Liaison Service (PALS)

    See how Vocoll is supporting PALS and relieving pressure on front line staff.

  5. Appointments

    See how Vocoll is helping streamline digital appointments across the NHS.

Let us show you how Vocoll can help you work smarter

Vocoll is a modular, integrated suite of applications that can make your teams more productive and provide your customers with even better service—for one simple price.

Just answer a couple of questions below, to identify the areas where you would like help, so that we can tailor the right Vocoll package for you.

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