Vocoll is proving valuable during the COVID-19 crisis

COVID-19 Playing our part in solving COVID-19 challenges

As a business focused on delivering innovative digital technologies for positive impact on the lives of people in the NHS and the patients they so wonderfully care for, VerseOne Group is thrilled to play its part in assisting with the huge challenges Covid-19 has presented the NHS.

In supporting the amazing work that the NHS is doing during this unprecedented time, made especially challenging by staff self-isolating, VerseOne Group is offering its market leading smart digital platform for communication and collaboration, Vocoll, free of charge to all NHS organisations across the UK, be they existing customers or not.

Tell us how Vocoll could help your organisation

Vocoll can be implemented to enhance

Vocoll can be implemented to enhance

Remote diagnosis Connecting people remotely for triage and consultation

Patients in medically enforced isolation have no avenue to contact consultants or GP practices in an ad hoc way and GPs and nurses are unable to serve a lot of their patients physically but would like to assist remotely.

The current chronic conditions under COVID-19 require active monitoring and there is currently an obstruction to this monitoring in the absence of appointments. Admin staff working remotely or isolating cannot access patients or provide care even if fit and able to do so.

Vocoll NHS allows NHS teams to connect to their patients and continue to deliver vital services via a market leading smart digital assistant platform for communication and collaboration.

Find out how Vocoll can help you connect

Vocoll NHS COVID-19 difficulties

  • Patients call telephony systems about every issue, even if the answer is a dictation of policy in regard to their issue, this wastes trust and patient time.
  • Patients aren’t always well informed that a trust cannot offer any support to acute issues and are contacting them constantly about Coronavirus. The staff can’t offer any service outside of policy reinforcement.
  • Servcie users find they are repeating themselves constantly, either referring patients to online portals/services or directing them to a particular form in order to complete their request.

Vocoll NHS COVID-19 solutions

  • Vocoll’s triaging system and automatic replies enable users to focus on the patient queries that require their attention and patients get immediate access to the information they need.
  • Vocoll provides an channel for patients to contact the trust and get connected. It is also able to immediately sign post patients to more appropriate services without the need for human interaction.
  • Vocoll’s templated responses allow users to quickly handle MULTIPLE queries simultaneously and efficiently. Using templated responses enables users to ensure they are delivering the appropriate trust messages at the correct time in the patient pathway and in accordance with the most up to date guidelines.

Vocoll NHS in action

  1. COVID-19

    We are doing our bit during the current COVID-19 crisis. Free and special deals on Vocoll licences.

  2. Maternity

    See how Vocoll is helping out in Maternity across the NHS.

  3. CAMHS

    See how Vocoll is helping out in mental health across the NHS.

  4. Patient Advice & Liaison Service (PALS)

    See how Vocoll is supporting PALS and relieving pressure on front line staff.

  5. Appointments

    See how Vocoll is helping streamline digital appointments across the NHS.

Let us show you how Vocoll can help you work smarter

Vocoll is a modular, integrated suite of applications that can make your teams more productive and provide your customers with even better service—for one simple price.

Just answer a couple of questions below, to identify the areas where you would like help, so that we can tailor the right Vocoll package for you.

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